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- Australians were stunned by their healthcare system
- The American had an exasperating telephone conversation.
- READ MORE: Australians shocked by the truth of the U.S. healthcare system
Australians were taken aback when an American man ended up having to pay additional fees for an ambulance service due to his health insurance coverage.
Los Angeles Comedian Robby Witt saved a recording of his telephone call with a healthcare firm, where he pointed out that an error must have occurred regarding his medical charges.
'This is not satire,' he captioned the TikTok video in March.
This represents the situation with healthcare in America concerning an essential ambulance trip to save my daughter's life. California is penalising citizens who have insurance.'
Mr Witt explained he had called an ambulance for his daughter. His original $600 bill ballooned to $1,300 after he provided his insurance details.
"I believe there might be an error on the invoice; could you assist me?" he asked.
'We got the bill and then we realised you guys didn't have the insurance so we sent you the insurance and it looks like the bill went up.
The initial invoice we received without insurance coverage amounted to $600, followed by a subsequent bill of nearly $1,300.
The representative at the end of the line explained, "That initial invoice you got includes a discount for those who are uninsured. Since you have insurance coverage, you do not qualify for this discount."
'We billed your insurance and your insurance paid only $1,000.'
A surprised Mr. Witt inquired whether he could return to the store for a refund without purchasing the insurance, but he was informed that this wouldn’t be possible.
'So I'll get cheaper healthcare if I'm uninsured?' he asked.
"If you don’t have insurance, you qualify for the discount, right?" the man asked him.
"Is this usual? So, I buy insurance but still have to pay extra costs even though I'm paying for a higher tier," Mr. Witt inquired.
It was communicated to him that this was a newly implemented regulation.
Last year, California enacted a legislation that provided discounts on healthcare payments for those without insurance.

The overall charge for Mr. Witt’s ambulance service amounted to $2,342.14. After his insurance provider covered $1,078.85, he still owed an additional $1,300.
According to the new legislation, the maximum payment would be limited to $600—but this cap applies only if Mr. Witt does not possess insurance.
"So if I wish to reduce my expenses on healthcare, should I terminate my insurance when my daughter requires critical medical treatment?" he questioned.
'That is a distinct legal provision.'
"I'm not sure about that, sir," the official replied.
People Down Under were shocked by the absurd policy and exorbitant fee for the ambulance service.
'Confusion in Australia,' one wrote.
'Does America understand the actual concept and reason of insurance?' another said.
'More proof the American medical system is organised crime,' a third said.
Another added: 'I thought I was having a stroke and called an ambulance, was rushed to hospital, spent eight hours in emergency, had a CT scan bloods taken.
'Total cost: $0.'
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